Complaints
If you are dissatisfied with any aspect of the services provided to you by Titan Asset Management. (“Titan Asset Management” or “the Firm”), you can write to:
Compliance Officer
Titan Asset Management Ltd
101 Wigmore Street,
London
W1U 1QU
UNITED KINGDOM
Alternatively, you can contact the Compliance Officer by email at compliance@gpp.group (a copy of our complaints procedure is available upon request).
In certain circumstances, and subject to specific timeframes, if you are unhappy with our final response, or eight weeks have passed since we received the complaint you may refer your complaint to the Financial Ombudsman Service. For more information, please refer to:
Financial Ombudsman Service
Exchange Tower
Harbour Exchange Square
London
E14 9SR
Tel. 0845 080 1800
www.financial-ombudsman.org.uk